What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering.You bring strong statistical and process expertise.You have 4–6 years of experience in Inside Sales Operations or Contact Center Analytics.You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization.You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query.You are familiar with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM).You have experience with SQL/Snowflake.You are skilled in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management.You excel at cross-functional stakeholder management and communicate clearly and precisely.You drive process harmonization, enablement, and change management.You are fluent in German and English, both written and spoken.
You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design. You bring service design experience across system and app boundaries and are familiar with product data structures. You have excellent language skills in German and English.
What makes you stand out You have solid experience with Power BI, BW Analyzer, and other BI tools.You possess knowledge of data modeling and DAX for advanced analytics.You are familiar with CRM systems (e.g., Dynamics).You bring experience with automation tools and AI-driven analytics.You understand segmentation techniques and predictive analytics.You have an in-depth understanding of sales processes, pipeline management, and forecasting.You analyze segments and customer behavior to identify growth opportunities.You interpret performance metrics to support strategic decisions.You identify inefficiencies and design smarter workflows.You have a strong understanding of digital product portfolios and monetization strategies.You communicate fluently in German (business fluent) and English (fluent) – both written and spoken.
Our ambition is to significantly expand our digital product development in the coming years — across Product, Engineering, Data, and Design — and to build a platform that becomes the backbone of European mobility. To achieve this, we are looking for a Senior Product Manager who will shape the future of digital mobility and fleet management together with a cross‑functional team of engineers, designers, and subject‑matter experts.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions. What makes you stand out You have several years of experience in service or delivery management and in managing external partners, ideally within a Microsoft Cloud, Azure and M365 environment.You bring strong expertise in cloud technologies, particularly Microsoft Azure, M365, as well as hybrid and multi‑cloud architectures.You have a solid understanding of FinOps, cost optimization and license management across the entire service and product lifecycle.You have hands‑on experience in implementing, operating and continuously improving cloud and platform services.You are experienced in incident, problem, change and escalation management and handle complex situations in a structured manner.You convince through strong communication, presentation and teamwork skills when interacting with a wide range of stakeholders.You demonstrate quick comprehension, analytical thinking and a strong solution‑oriented mindset.You work independently and goal‑oriented and bring a high level of communication skills and consulting competence.
As part of our team, you will take on the following responsibilities: You are responsible for the design, further development, and management of strategic pricing to proactively optimize Customer Lifetime Value.You independently identify opportunities to increase customer value and derive pragmatic measures to optimize it.You create reports that enable continuous control and improvement of strategic pricing.You analyze large volumes of data on existing customers and transactions to track the Customer Lifetime Value of different customer groups.You design and establish strategic pricing models that determine future customer conditions based on customer and performance criteria – in close collaboration with sales offices and product teams.You incorporate the risk perspective into strategic customer pricing.You independently identify patterns and opportunities in the customer and product portfolio and implement pragmatic measures to optimize value.You advise product teams on determining optimal price levels and bundle prices for new products or price adjustments from a sales perspective, introducing new elements into pricing such as customer risk or expected Customer Lifetime Value.You manage relevant interfaces regarding customer conditions and pricing models.You present and discuss strategic pricing models at management level.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, Analytics, or Statistics.Ideally, you have additional qualifications in Marketing Analytics or CRM.You bring 3–5 years of professional experience in Campaign/CRM Analytics and Sales Operations.You have hands-on experience in end-to-end campaign tracking, KPI development, and European process harmonization.You are proficient in Power BI (including DAX and Data Modeling) and Power Query (ETL).You are familiar with Dynamics 365 and HubSpot (workflows/tracking).You have experience with SQL (Snowflake) and SAP data integration.You ensure data quality and consistency across systems.You communicate clearly and effectively and Stakeholder management motivates you and drives you to create solutions collaboratively.You design processes, promote enablement, and share best practices.You have excellent German and English skills, both written and spoken. We are looking forward to your application and to applicants who enrich our diverse culture!
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project). What makes you stand out You hold a completed degree in business administration or a MINT discipline, ideally with a focus on human resources, controlling, statistics, data science or a comparable qualification.You bring a strong understanding of HR controlling, HR reporting and HR processes across the entire employee lifecycle.You have very good knowledge of SAP FI/CO including BW and apply this expertise confidently within the HR controlling environment.You are characterized by a strong analytical mindset and are able to independently create and interpret business cases, comprehensive analyses and variance analyses.You have experience working in international initiatives and projects, for example in optimizing planning and reporting processes, and demonstrate a structured and solution‑oriented approach.You possess strong communication skills and act confidently as a point of contact and advisor for management within your areas of responsibility as well as for other internal and external stakeholders.You demonstrate a high level of technical affinity and work with Excel at expert level.
As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.
What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
As part of our team, you will take on the following responsibilities: You take primary responsibility for monitoring our network components as well as for preliminary analyses and the independent handling of change and incident tickets.You introduce new systems and solutions in the network environment and work closely with our Senior Infrastructure Architect.You design, plan, and implement modern Zero Trust–based network infrastructure technologies.You develop and document technical designs for new hardware and software solutions.You evaluate new and alternative technologies and provide well‑founded recommendations to support our corporate objectives.You create admin guides and ensure a structured handover of new or modified solutions to the operations teams.You advise internal IT teams, actively manage knowledge, continuously develop existing services, and coordinate external partners and service providers.You support the onboarding of new colleagues, including apprentices, students, and interns, and enjoy sharing your knowledge.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
As part of our team, you will take on the following responsibilities: You are responsible for leading and developing the Product Development department, including staffing and promoting employees, as well as agreeing on targets for the department, such as personnel, budget, and investment planning, and controlling measures in case of deviations from these targets.Introducing, tracking, and evaluating department-relevant measures are also part of your tasks, as well as identifying and implementing necessary structural changes within the department and in collaboration with other departments and areas of DKV.You are responsible for developing and implementing strategies for creating and maintaining complex system architectures in the customer-centric web environment, as well as further developing customer-centric web technologies by evaluating and designing sophisticated solution architectures and ensuring availability and security in collaboration with other departments and areas of DKV.You are responsible for implementing and operating applications to defined SLAs at efficient costs, advising on architecture and design of the system network, as well as ensuring the logical integrity and scalability of systems and teams.Additionally, you ensure effective collaboration with other departments and areas of DKV along the value chain, as well as uniform product delivery in close cooperation with the Framework Development department.Using agile methods such as SCRUM, Kanban for IT, Servant Leadership, etc., is not a problem for you, nor is using future-proof cloud technology and phasing out legacy software towards a robust, modular, service-oriented software architecture.You maintain the scalability of the department and are a pioneer and shaper of change.
Become part of our diverse, dedicated and unique team! What you can expect You will design the service delivery strategy for our micro and small business customers across Europe. In doing so, you will ensure that every digital and personal touchpoint inspires enthusiasm while continuously increasing the profitability of our e-commerce business.You will lead and develop your team of QA managers, customer journey experts, credit managers and business analysts, both professionally and disciplinarily.